Cancellation Policy

At CuckooClock.in, each order is processed with utmost care to ensure timely and secure delivery of our premium clocks. Please review our cancellation terms carefully before placing an order.

1. Order Cancellation by Customer

  • Orders may be cancelled only before they are dispatched.

  • Once an order has been shipped, cancellation requests will not be accepted.

  • Custom-made, made-to-order, or specially sourced products cannot be cancelled once the order is confirmed.

2. How to Request a Cancellation

To request a cancellation (before dispatch), please contact us immediately with your Order ID via:

📧 Email: kismetservice@gmail.com
📞 Phone: +91 98868 80065 | +91 80223 86917

Cancellation requests are subject to verification and approval.

3. Refund for Cancelled Orders

  • If your cancellation request is approved, the refund will be processed to the original payment method.

  • Refunds will be completed within 7–10 business days, depending on your bank or payment provider.

  • Any payment gateway or processing fees (if applicable) may be deducted.

4. Cancellation by CuckooClock.in

We reserve the right to cancel an order under circumstances such as:

  • Product unavailability

  • Pricing or listing errors

  • Payment authorization failure

  • Suspected fraudulent activity

In such cases, a full refund will be issued to the original payment method.

5. Policy Updates

CuckooClock.in reserves the right to modify this Cancellation Policy at any time without prior notice. Updates will be effective immediately upon being published on the website.

6. Contact Information

For any questions regarding cancellations, please contact us:

📞 Phone: +91 98868 80065 | +91 80223 86917
📧 Email: kismetservice@gmail.com